cancel
Showing results for 
Search instead for 
Did you mean: 

Move files with a USB cable to win 10

Moosa
Star III
Hi
when I connect my phone to  win10 with USB cable I can't see my phone in my PC
USB debugging is on
File transfer mode was selected

6 REPLIES 6

ColorSage
Zen Master I
Check if your Windows account has permission to install drivers (MTP in this case). If not, use admin priviliged account or download some app in Play Store to transfer files via WiFi.

Moosa
Star III
I DOEWNLOADED many driver file
but not working
do you know where I can download for ASUS ?>

Kris_ASUS
Community Manager
Community Manager
Windows 10 should be able to install the driver automatically. The installation process will cost a few minutes. I would suggest you to plug your ZenFone 6 to the computer and wait for a while.

Moosa
Star III
please see picture . MTP was not installed
Image_ https___us.v-cdn.net_6031231_uploads_editor_vf_633iu0sqderl.jpg