Motherboard issue

[aditya_a_s_sing]

Just want to know in how much time i ll get my phn with motherboard replaced it's already been week

[mastervishikh]

I am in Bangalore. I gave my phone to Regeneresis (Asus authorised service centre). They replaced the motherboard and returned in 5 working days. It's been one month now and everything is working properly.
One thing was that, they gave me a RMA number but didn't update status there. They called and sent an email after the phone was ready to be collected.

[aje71664]

It depends.

In my case they are fixing my zenfone6 nearly 40 days and still in diagnostic/repair status. Failed at least few attempt of tests. 5 more days left to reach 45 days in warranty card. I'm really dissapointed. Phone bought in Poland.

[aditya_a_s_sing]

mastervishikh

I am in Bangalore. I gave my phone to Regeneresis (Asus authorised service centre). They replaced the motherboard and returned in 5 working days. It's been one month now and everything is working properly.

One thing was that, they gave me a RMA number but didn't update status there. They called and sent an email after the phone was ready to be collected.

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My part us ordered from banglore and I'm from Punjab. God knows how much they are going to take time for my phone... Do u know your full motherboard replaced or only lower or uper one... My email number is also not updated

[aditya_a_s_sing]

aje71664

It depends.

In my case they are fixing my zenfone6 nearly 40 days and still in diagnostic/repair status. Failed at least few attempt of tests. 5 more days left to reach 45 days in warranty card. I'm really dissapointed. Phone bought in Poland.

View post

I don't think they will take that much time