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Google Photos not backing up. Android Auto stopped working.

samargpt12
Star I
Google Photos is unable to back up my pictures. The phone is continuously connected to the internet but still no progress. Also Android Auto suddenly stopped working with my car. Other smartphones are still able to connect via Android Auto. Screenshot is attached within for reference. Both issues started after the system got updated to Android 11
android-auto-error.jpeg

1 REPLY 1

fussion_ASUS
Rising Star II
Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/
4. Last option would be to visit the service center to have a check. Locate here: https://www.asus.com/in/support/Service-Center/India