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File transfer not working

giorgio_barduan
Star II
After update to android 10, the file transfer via USB cable doesn't work anymore. I'm quite sure that It was working on Android 9. When I open the USB settings,all the entries are grey, I can't choose anything.
The PC Is a HP pavilion, Windows 10
1 ACCEPTED SOLUTION

Accepted Solutions

giorgio_barduan
Star II
Resolved. It was so easy, i had only to cange the cable. An ordinary Amazon basic cable worked fine, while the cable that came with the phone not. Maybe it's damaged.

View solution in original post

7 REPLIES 7

giorgio_barduan
Star II
VS-KR

Have you got the notification when you plug your phone ?


View post
No, It doesn't appear.
And Windows notification says that the device is unknown

_jis_
Zen Master III
Try it on another computer with any OS, it should work.

kooldude7285
Rising Star II
reinstall usb drivers...

giorgio_barduan
Star II
_jis_

Try it on another computer with any OS, it should work.


View post
Already done. It doesn't work. I would understand if it's a general issue, or if It affects my device only