ankitmagar.35If you just bought it, file for replacement immediately. That way you ll save a lot of time running around service centres. But if you are already past your replacement period, go to the service centre personally and explain to the team there that you have done your research and that this is a motherboard issue. Otherwise they ll just do a hard reboot and give it back to you. Don't take no for an answer. Bookmark all these forum webpages and convince them that your issue matches with that of many other devices across the world. Then there will be a waiting period of about 3 weeks for the part to arrive. In my case, my device is working well after motherboard replacement. But it took about 4-5 visits to the service centre.
@Anders_ASUS hi I purchased this 6z silver today and it started switching off by itself and doesn't turns on. After so many tries it starts. What should I do. M literally crying.
Anders_ASUSJust I want my money back ..... Because from last 2 months I am roaming like a dog around service center's finally again its dead .... Its very very very serious issue have to place a complaint in consumer court .... There is no meaning of warranty ..... I don't know what you people think about
I'm happy to hear that it all got sorted out!
We're aware of the situation and not hiding from the fact that our after sales in India needs improving. It would be great if we could solve everything over night but It's a huge country which comes with many challenges.
I just want you to know that we're listening and that it's in our own interest to improve.