durv150315@gmail.com
Please tell us some basic information before asking for help:
- Model Name:6z
- Firmware Version:.171
- Rooted or not:not
- Frequency of Occurrence:2-3 times(day)
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I am using this device over a year and I really liked it. I hadn't got any issues till date but after .171 update many times fast charging doesn't works properly.
Before, whenever I used to plug in fast charging was starting after few seconds but after update many times fast charging doesn't works so I need to plug in as well plug out to get fast charging work.
Please help me to solve issue.
(Battery care setting is off)
Also,(problem shows up at normal temperature as well at lower temperatures also i.e.>30)
Fast charging issue
Hey there! Please do not worry! Buy a new USB-C cable and check with it! It should definitely work if the charging brick does not have any issue..
I suffered with my phone for months facing the same issue where my phone will refuse to fast charge. I purchased a new USB-C cable that supports 2.4A fast charge (18W) and it is working and I have been using it for more than one month.
I purchased Ausmo USB-C cable from Amazon and I am using it now. Fast charging is working flawlessly.
