Device not certfied

[john_kissane]

Any reason that the Google Play Store says the Zenfone 6 is not certified?

[kikoly]

Long press "Google Play Store" and select "App Info" Select"Storage&memory"
Select "Clear data"
Delete app data select OK
Let the Google Play Store re-crawl the latest info on your phone

[arno_gosse]

Hi, I have the same issue since my Zenfone 6 had been updated with latest 191 firmware.
I have already report this issue last week, but didn't receive any answer from Asus Team.
The issue has not been solved by clearing data on Play Store properties.
There is perhaps something wrong with this 191 firmware, because now, it has been removed from Asus official website.
Best regards.

[john_kissane]

kikoly

Long press "Google Play Store" and select "App Info" Select"Storage&memory"

Select "Clear data"

Delete app data select OK

Let the Google Play Store re-crawl the latest info on your phone

View post

Thanks, that looks to have fixed it.