charging port is unreliable

[SomthingPickles]

Recently I have been having issues with my charging port. Sometimes when I plug it in it works fine other times I only get slow charging and other times I get a notification that it is charging and then it stops immediately after. I thought it could be the cable at first, but I have tried multiple cables and it happens with all of them. I'm very concerned because this could be a hardware issue and I don't plan on getting a new phone anytime soon.

[AmitGarde]

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/90870#Comment_90870

The link jis posted addressed your concern.

If the phone does not fast charge when turned off, you need to contact the repair center.

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How can i see country flag in front of user on zentalk? As m able to see it in a image shared for andres mod replying, in my 5z i am unable to see any flag in front of user names
Thankyou😊

[LP_ASUS]

amitgarde3

https://zentalk.asus.com/en/discussion/comment/91287#Comment_91287

How can i see country flag in front of user on zentalk? As m able to see it in a image shared for andres mod replying, in my 5z i am unable to see any flag in front of user names

Thankyou😊

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To be honest I'm not sure, I've only visited this forum on PC, and the country flag appeared a few months ago.
Just tested with my Pixel and there were no flags either...

[AmitGarde]

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/91458#Comment_91458

To be honest I'm not sure, I've only visited this forum on PC, and the country flag appeared a few months ago.

Just tested with my Pixel and there were no flags either...

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Thats strange 😁 taking a look into it and adding it to mobile version of zentalk would be a great move towards more transparency with users😜
Thanks!

[mosimchah]

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/90870#Comment_90870

The link jis posted addressed your concern.

If the phone does not fast charge when turned off, you need to contact the repair center.

View post

I'm having the same issue on the .153 firmware where it charges very slow (about 400mah), it almost never says that it's fast charging, so I tried charging with it powered off and it seems to fast charge just fine while it's shut down, it went from 63% to 67% in just a few minutes, with the slow charging I get while the phone is turned on it would probably take like a half hour or so to charge that much, this is all with the stock Asus charger and cable that came with the phone by the way, so it's clearly not a hardware issue, it seems to be an issue with the firmware.

Edit: After several more minutes it didn't go above 67% so it seemed to be slow charging again even while powered off so I tried a spare cable and now it seems to be fast charging again so maybe it was just a cable issue, although the stock cable would have to have really bad quality in order to go bad this fast with normal usage (I've had the phone since August so it's less than a year), I hope Asus tries to provide better quality cables in the future

[LP_ASUS]

If you continue to have problems with the replacement cable, let me know.
I can also have a replacement sent to you if you send me a PM. I agree that it should have lasted longer than a year, and we can replace it in warranty.