charging port is unreliable

[SomthingPickles]

Recently I have been having issues with my charging port. Sometimes when I plug it in it works fine other times I only get slow charging and other times I get a notification that it is charging and then it stops immediately after. I thought it could be the cable at first, but I have tried multiple cables and it happens with all of them. I'm very concerned because this could be a hardware issue and I don't plan on getting a new phone anytime soon.

[sittu_ankit_pan]

This is not any hardware issue,it's a software issues coming since April update,when it's showing fast charging it will disconnect automatically,but if it shows charging only then it will not disconnect

[_jis_]

sittu.ankit.panwar

This is not any hardware issue,it's a software issues coming since April update,when it's showing fast charging it will disconnect automatically,but if it shows charging only then it will not disconnect

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Did you check your HW by this test?
https://zentalk.asus.com/en/discussion/comment/87564/#Comment_87564

[yeshwanthsingh5]

Come on .
Please take this as an serious issue , there are so many users complaining about this charging issue .
I never found an correct response or any correct reason.
Please tell the users a correct reason and fix this ASAP.

[nileshkol2]

Yaa man happening same with me, i was about to buy new charger, now i have seen this post!

[LP_ASUS]

yeshwanthsingh57

Come on .

Please take this as an serious issue , there are so many users complaining about this charging issue .

I never found an correct response or any correct reason.

Please tell the users a correct reason and fix this ASAP.

View post

The link jis posted addressed your concern.

If the phone does not fast charge when turned off, you need to contact the repair center.