Camera shake

[jimo1921]

1. Model Name:. Zs630kl - zenfone 6 6/128
2. Firmware Version: 
3. Rooted or not: no root
4. Frequency of Occurrence: so far often
5. APP Name & APP Version (If your issue relates to the app): stock camera 

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Sample video shows the problem: https://youtu.be/BwCcqRoH-cQ
Camera od shakeing suddenly, like continous AF could not catch the point. What is more - camera is generating specific noise. No matter what mode (video, pics, portrait, slow motion or another) and rotation. Sometimes just after open camera, sometimes after while - very random circumstances.
Bug is increasingly, sometimes fix IT afret reboot sometimes after re-open app.
I find this problem only after lasy ota updated, previous soft was free of this bug (i suppose).
Or maybe theis is aomething with hardware?

[kikoly · Accepted solution]

From the status of the video, it is recommended to check with the service center.

[jimo1921]

A other sample

https://youtu.be/LWjjmMBhvGQ

Service is far away so i wouldn't send phone of it os not a hardware trouble.

Any other suppose?

[kikoly]

The video looks like a problem with the camera hardware. If you want to try other methods, I have seen that someone has blocked the laser focus to fixed it, but is not guaranteed to be valid for ZenFone 6.

You can also try the wipe data/factory reset. If it still cannot be excluded, it is still recommended to the service center.

[jimo1921]

Same bug at  ZS630KL_ WW_16.1220.1908.191 which I've installed afternoon. 😕