Camera not working after phone fell

[niccooky3]

Hi, my phone fell from my desk on its back and after that my camera isn't flipping completely nor is it fitting in its cavity. It just keep hanging. What should I do? Also why did this happen, I wasn't using the camera the phone was on the back when it fell and the fall distance wasn't very large

[niccooky3]

VS-KR

Hi, you can re-calibrate your Flip camera : long-press the retract camera button in the notification panel.

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Did it but didn't work. The camera still doesn't flip properly, flips only 40-50%

[niccooky3]

VS-KR

What happens if you manually rotate it through the camera app ?

> Long press to selfie mode button ?

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It rotates, but the motor keeps resisting and goes back to hanging mid air

[ColorSage]

niccooky3

https://zentalk.asus.com/en/discussion/comment/16405#Comment_16405

It rotates, but the motor keeps resisting and goes back to hanging mid air

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Can you flip it manually? Don't use too much force!

[LP_ASUS]

If it really does refuse to reseat properly, you should contact your local repair center. Whether it would be through ASUS or your reseller, you could at least get a quote for the repair fee. It sounds like something might be damaged inside the motor housing.