Call quality issue even after WW-16.1220.1906.167 update

[paras0710]

Call quality audio from earpiece speaker is still bad at full volume even after  latest 22 July 2019 update version WW-16.1220.1906.167. call quality at 75% volume is OK but at full volume the audio distorts especially if the person you are talking to is standing somewhere there is background noise (like other people is talking in background or music is playing in background) that background noise becomes wavy/screechy/distorted and even make person voice inaudible.

[Anders_ASUS]

Sorry about the late reply. We are working to solve this. We think we have found the cause and our goal is to get the earpiece sound quality acceptable at any volume.

[drrakeshsingh09]

I have indian version zenfone 6.in call volume through earpiece is very low.practically it become inaudible at crowded place

[Anders_ASUS]

Our volume is at the same level as other phones with similar full screen design. Please try our latest fw and check if you think our earpiece has improved
https://www.asus.com/Phone/ZenFone-6-ZS630KL/HelpDesk_BIOS/

[Raman_Rajput]

Yes,Call Quality is having issues.

[saifulcmc]

Anders_ASUS said:

Our volume is at the same level as other phones with similar full screen design. Please try our latest fw and check if you think our earpiece has improved
https://www.asus.com/Phone/ZenFone-6-ZS630KL/HelpDesk_BIOS/

After latest update , call quality is better than  before.Thanks