Bluetooth app keeps crashing.
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08-07-2019
07:06 AM
- last edited on
01-15-2024
11:53 PM
by
ZenBot
After recent update, the Bluetooth keeps crashing and error message is given as shown in the screenshot. This issue persists with JBL flip 4 Bluetooth speakers. However it works fine with Sony SBH 80 earpiece. Please resolve this.
5 REPLIES 5
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08-07-2019 07:08 AM
The Bluetooth crashing is happening with all the music apps like Poweramp and Amazon music.
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08-07-2019 07:05 PM
Hello I've reported this issue to our RD team. If there is new information I'll let you know. Thanks.
If possible, could you please first try if resetting bluetooth config can fix this issue by following path?
[Settings] > [System] > [Reset options] > [Reset Wi-Fi, mobile & Bluetooth]
If possible, could you please first try if resetting bluetooth config can fix this issue by following path?
[Settings] > [System] > [Reset options] > [Reset Wi-Fi, mobile & Bluetooth]
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08-07-2019 07:39 PM
On it. Will let you know if resetting works.Titan_ASUS said:Hello I've reported this issue to our RD team. If there is new information I'll let you know. Thanks.
If possible, could you please first try if resetting bluetooth config can fix this issue by following path?
[Settings] > [System] > [Reset options] > [Reset Wi-Fi, mobile & Bluetooth]
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08-09-2019 04:48 AM
Resetting seems to be working fine. So far no crashes while playing!! Will keep you posted if any problem persists.pratiush29 said:On it. Will let you know if resetting works.Titan_ASUS said:Hello I've reported this issue to our RD team. If there is new information I'll let you know. Thanks.
If possible, could you please first try if resetting bluetooth config can fix this issue by following path?
[Settings] > [System] > [Reset options] > [Reset Wi-Fi, mobile & Bluetooth]
