Asus ZenFone 6 Camera changes quality of pictures

[Pldx]

Hello,
I got this phone a couple of days ago but today when I take a pic and want to check it right the way when I open a pic for one second it showes a pic with a good quality and in this moment at the bottom part of the pic it says "processing" and after this second the phone changes the picture to a slightly blurry one with lower quality and saves it like that.
I didn't change anything in the camera settings
Could you help me solve?
Thank you
EDIT: Firmware version WW-16.1220.1908.189
Phone model: ZenFone 6 - ZS630KL-2A031EU - 6/64GB

[Pldx]

ColorSage

https://zentalk.asus.com/en/discussion/comment/16762#Comment_16762

It looks like you see a thumbnail and full image hasn't loaded. Try to view it via some file explorer and see if it gets better.

View post

Thank you for your suggestion,
Unfortunately the problem persists...
P.s. I added some information about firmware and model in the first post

[ColorSage]

I'm out of ideas. Maybe try to record the issue and post a video of it here?

[Anders_ASUS]

I believe you're saying that the preview looks better than the final picture. If this is the case then yes, the preview looks different. It uses different algorithms. The preview isn't in 48mp so when you take the picture in 48mp, it need a lot more light to give a similar result to what you're seeing in the preview. It's hard to explain in detail but the bottom line is that you should always take photos with 12Mp photo mode if you want a good result right away without experimenting