Asus 6Z is getting switched off automatically
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07-25-2019 07:06 PM
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12-30-2019 07:25 AM
sambitsubudhi070I have same problem. In addition, my mobile is completely switched off and not starting again. This problem started today. Intially 2 or 3 times it restarted and later it switched off permanently. I even charged and found that nothing is working. Did you find any solution? Please share with me.
Asus 6Z is getting switched off automatically. When trying to switch on the process is not working properly and phone is switching on in 2 or 3 attempts on its own.
Asus 6Z is getting switched off automatically
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03-10-2020 10:08 AM
![LP_ASUS LP_ASUS](https://zentalk.asus.com/legacyfs/online/avatars/userpics/878/pA5HWSJSCR23K.png)
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03-10-2020 01:04 PM
@$#!$#While your phone definitely seems to have a hardware issue, most phones do not. The best thing to do is visit a service center for a warranty repair.Asus 6z seems to have a faulty motherboard as most of the phones are facing same issue of switching off automatically and rebooting at their own ,sometime it is off for hours and even if it starts it shows a white blank screen ..
https://us.v-cdn.net/6031231/uploads/474/47EQJ3FOSJCN.mp4
https://us.v-cdn.net/6031231/uploads/707/8LGFH1ENCQQE.mp4
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03-11-2020 04:53 AM
LP_ASUSI'm having the same issue and am already on my second handset. My request for a repair was 'rejected' and Asus have told me to contact the seller. The seller, having already issued a replacement, is ignoring me. At this point it's been dragging on around 10 weeks and I'm getting really fed up. Any ideas?https://zentalk.asus.com/en/discussion/comment/48244#Comment_48244
While your phone definitely seems to have a hardware issue, most phones do not. The best thing to do is visit a service center for a warranty repair.
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![LP_ASUS LP_ASUS](https://zentalk.asus.com/legacyfs/online/avatars/userpics/878/pA5HWSJSCR23K.png)
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03-11-2020 01:31 PM
If they don't accept it, you can send me your contact info and serial number via PM and I can reach out to them internally to see what's going on.
![](/skins/images/0AC844F3E023248AF4893724047A2057/responsive_peak/images/icon_anonymous_message.png)