Asus 6z Bluetooth issue after android 10 update

[Parth]

So I've been using Bluetooth 5 aptx earphones since the phone was on Android 9 and after the update the earphones don't connect properly. After seeing the developer settings I realized the phone isn't connecting on aptx but instead standard profiles and other codecs get disabled.also the phone connects to both true wireless earpieces separately on mono mode instead of stereo and no matter what it won't change back to stereo.
Can anyone confirm/solve this issue?

[Benjamin_Bernha]

Parth

https://zentalk.asus.com/en/discussion/comment/26349#Comment_26349

Ive restarted the device,reset the earphones but it still won't connect properly.any other ideas or something you might have done that solved it?

View post

Only other thing I can think of is like a firmware update for the earphones. For example some beats earphones you could update the installed firmware on by connecting then to a PC and going through some program.
Otherwise the best option may just be waiting for an update from Asus ?

[Parth]

cobben

https://zentalk.asus.com/en/discussion/comment/26547#Comment_26547

No idea as to aptx, mine use only SBC or AAC,.

AAC works well, but had to choose it in developer settings first.

View post

Tried it on a 6z still on pie and turns out they work perfectly. The audio improvements in android 10 seem to have broken the aptx codec and stereo mode. It's kinda a big issue.are these moderated? How to submit the bug?

[Anders_ASUS]

Have you checked with the manufacturer of your headphones that they work in Android 10? What are your headphones called? Maybe there are others with the same issue.

[Parth]

Anders_ASUS

Have you checked with the manufacturer of your headphones that they work in Android 10? What are your headphones called? Maybe there are others with the same issue.

View post

I doubt it. They're Lenovo ht10 earphones.

[Parth]

Benjamin Bernhardsson

https://zentalk.asus.com/en/discussion/comment/26493#Comment_26493

Only other thing I can think of is like a firmware update for the earphones. For example some beats earphones you could update the installed firmware on by connecting then to a PC and going through some program.

Otherwise the best option may just be waiting for an update from Asus ?

View post

They work fine on other devices and even the 6z on pie