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zenfone 5z fast charging not working

anm4yu
Star I
Please tell us some basic information before asking for help:
Model Name: zenfone 5z
Firmware Version: latest updated
Rooted or not:no
Frequency of Occurrence:always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My zenfone 5z fast charging not working since a month. It initially shows fast charging symbol. But after a minutes, it shows slow charging.. pls help
5 REPLIES 5

AmitGarde
Community Legend II
anm4yu

Please tell us some basic information before asking for help:

  1. Model Name: zenfone 5z
  2. Firmware Version: latest updated
  3. Rooted or not:no
  4. Frequency of Occurrence:always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

My zenfone 5z fast charging not working since a month. It initially shows fast charging symbol. But after a minutes, it shows slow charging.. pls help


zenfone 5z fast charging not working
I never saw this problem on my 5z since 2.5 years now so i am sure it is not software problem but it is hardware for sure i think some dust particles may have been occupied inside charging port or cable try to clean both by blowing some air and see if you see any diffrence of not than you have to visit nearedt service centre as early as possible before it gets totally damaged
Note:- Also check by changing your charging cable/ adaptor if that helps
Thanks!