zenfone 5z fast charging not working

anm4yuanm4yu Level 1
edited February 28 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: zenfone 5z
  2. Firmware Version: latest updated
  3. Rooted or not:no
  4. Frequency of Occurrence:always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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My zenfone 5z fast charging not working since a month. It initially shows fast charging symbol. But after a minutes, it shows slow charging.. pls help

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