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zenfone 5z fast charging not working

Star I
Please tell us some basic information before asking for help:
Model Name: zenfone 5z
Firmware Version: latest updated
Rooted or not:no
Frequency of Occurrence:always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
My zenfone 5z fast charging not working since a month. It initially shows fast charging symbol. But after a minutes, it shows slow charging.. pls help

Star II
This is a software issue I m also facing the same problem they will always say to reset the phone for any problem

Zen Master III
Hi, we suggest you to please visit the nearest ASUS service center for better assistance. Locate here :

Rising Star II
Try to use another cable, or try cleaning charging port with small brush.

Rising Star II

Try to use another cable, or try cleaning charging port with small brush.

View post
This is not about the cable, this is in software. Actually, the phone stops charging even when fast charging after 2 mins. This happens once in 2 days. Also, the fast charging ++ symbol with lightning , changes to no symbol at all exept the lightning describing slow charging, infact, when sometimes charging the charging itself goes on and off several times, and yeah, i dont have 5z as my primary device right now so i pretty much reset it every now and then. Pls resolve this issue.