01-15-2021 12:38 AM
01-18-2021 07:01 AM
Guri27We have shared logs several times and this topic is on since .92 update. And mods are trying their best but they didn't found any issues with battery backup and they too have tested battery backup several times with their devices and we have shared our logs several times to them but they didn't find any issues at all. So the main thing is sometimes battery backup depends upon your battery health too. Personally I have changed my 2.5 year old battery with newer one and now I m getting 6hrs easily. Previously I used to get around 4hrs to 4:30hrs but now I m getting 6hrs. Sometimes more than 6hrs depends upon usage.https://zentalk.asus.com/en/discussion/comment/147749#Comment_147749
If you really want to help, then do share this battery drainage problem after FOTA with mods & devs, so that they can look for it, whether there's a prob or not. As sooner, we all stop getting any update. Do share this prob with mods & Devs so that they can fix it in a single patch, they don't have to work differently for this problem, if it persists. If ur device is working fine doesn't means no one will face the problem. Majority is facing battery drainage. So please share it with mods & devs if they listen to u. Do this help if u want to. Thank you so much.
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01-18-2021 08:37 AM
Debasish SahooFrom where you got new battery.Whats the cost? How much backup new battery is giving?https://zentalk.asus.com/en/discussion/comment/147962#Comment_147962
We have shared logs several times and this topic is on since .92 update. And mods are trying their best but they didn't found any issues with battery backup and they too have tested battery backup several times with their devices and we have shared our logs several times to them but they didn't find any issues at all. So the main thing is sometimes battery backup depends upon your battery health too. Personally I have changed my 2.5 year old battery with newer one and now I m getting 6hrs easily. Previously I used to get around 4hrs to 4:30hrs but now I m getting 6hrs. Sometimes more than 6hrs depends upon usage.
So everytime it's not about the software because they have fixed almost all bugs of 5z and u should appreciate that and they are still searching if any other bugs left and they are trying their 100% to make 5z bug free so if really there is a bug in battery then surely they would have fixed it but the fact is even if after trying several times they didn't find any issues so how can they fix it? So I would request u to visit your nearest service center and check your battery health if they find any issues they will replace your battery.
Thanks
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01-18-2021 09:06 AM
rajatt1557I replaced my battery at Asus service center and it costs Rs 1350(Rs 850 battery+ Rs 500 Service charge).https://zentalk.asus.com/en/discussion/comment/147985#Comment_147985
From where you got new battery.Whats the cost? How much backup new battery is giving?
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01-22-2021 05:03 AM
01-22-2021 05:14 AM
subhojit.deyGetting an sot of 2.5 hours. Have reset my phone several times battery is 1 year 2 months old. I think we do have a software issue. Honestly how much sot are you guys getting on average? I don't even game.
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