Zenfone 5q dual camera option not show

[umairzarar]

i have use 5q last one month fone is good but my dual cam option not show in camera app plz fix it

[aakashk70429006]

My Asus device camera not working 

[umairzarar]

My asus camera working but dual cam option not appeared 

[ServiceE_Asus]

Hi umairzarar, Good day, Are your firmware version currently on WW-14.0400.1901.062? If yes. I would suggest you clear data and cache on the camera app. (settings>apps> camera> storage > clear data and cache) If this problem still exists, for exclude caused by software, please kindly try to backup phone files and factory reset. Sorry for any inconvenience.