Zenfone 5 Camera focusing with text can't focus well

[timothylitanjoh]

Please tell us some basic information before asking for help:
Model Name: Zenfone 5
Firmware Version: Pie
Rooted or not: Not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Camera
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[timothylitanjoh]

Is it just because of the last update of not. I've noticed that the camera of my phone can't focus well specially with text.

[Christine_ASUS]

Hi timothylitanjohn
Thank you for your asking. Please refer to the link below as Zenfone 5 camera not focus issue troubleshooting, kindly try the guide there. If you have any related queries, please do not hesitate to contact me in that thread.

ikkigooners
Model: ZE620KL
RAM: 4G
Firmware/APP Version: WW_16.0615.1908.109
Frequency of Occurrence: Everytime
Rooted: No
APP Name: Camera

Last edited by ikkigooners on 2019/9/5 18:21

LOOK AT MY LAST POST, IT HAS NOT BEEN FIXED SINCE THIS WAS POSTED.

<div><font face="Tahoma"><font size="3">
</font></font></div><div><font face="Tahoma"><font size="3">Hi, ever since the new update, my camera took a blurry photo if the object is more than 1 meter (and infinity), the focus is fine with object less than 1 meter (up to around 10 cm). The firmware is <u>WW.Phone-16.0615.1905.102-0</u> and my Camera app version is <u>4.2.11.4_19064.</u></font></font>
<font face="Tahoma"><font size="3">
</font></font>
<ul><li><font face="Tahoma"><font size="3">I already tried to <u>reset my phone twice</u>, but it still takes a blurry photo.</font></font></li><li><font face="Tahoma"><font size="3">Tried formatting cache partition, still blurry.</font></font></li><li><font face="Tahoma"><font size="3">Resetting the camera app, still blurry.</font></font></li><li><font face="Tahoma"><font size="3">Tried changing saving location from MicroSD to internal is still blurry</font></font></li><li><font face="Tahoma"><font size="3">The bug is only in main camera, the ultra-wide is not affected.</font></font></li><li><font face="Tahoma"><font size="3">Pro mode's manual focus is also take blurry photo even with the slider is cranked to infinite.</font></font>
</li></ul>

<font face="Tahoma"><font size="3">Here's the example in 10 cm distance (good focus):</font></font>
<img src="https://dlcdnww-zentalk.asus.com/zentalk/data/attachment/image/000/45/61/91_500_500.jpg?ramdom=YT2lE" border="0" aid="attachimg_456191" width="225" alt="">

Here's when taking photo with 1+ meter (blurry):
<img src="https://dlcdnww-zentalk.asus.com/zentalk/data/attachment/image/000/45/61/92_500_500.jpg?ramdom=RVfBV" border="0" aid="attachimg_456192" width="225" alt="">


100% crop, so blurry.
<img src="https://dlcdnww-zentalk.asus.com/zentalk/data/attachment/image/000/45/61/93_500_500.jpg?ramdom=mV7t9" border="0" aid="attachimg_456193" width="500" alt="">

Waiting for firmware fix ASAP.Can't afford to bring the phone to service center as the nearest service center is located at 5 hours driving (200+ km, shitty road) from my location.

Thanks.</div>

Zenfone 5 blurry camera