Zenfon 5Z phone hotspot button is not active, I cannot active it

[farukaltuntaspa]

Model: ZE620KL
RAM: 8G
Firmware/APP Version: 10
Frequency of Occurrence: no
Rooted: No
APP Name: 10

My hotspot button is not active. And I cannot make it active I tried everything but I could not find any solving about it. Pleas help me.

[Y_ASUS]

Hi farukaltuntasparis, Please try resetting your network settings: Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth If the problem still appears, please show us a screenshot of the problem. Please provide your firmware version: Settings > System > About Phone > Software information Thank you 🙂