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VoLTE and connection lost

K4szt3k
Star I

Hi everyone,
Has anyone else noticed this, or is it just me? When I use my ASUS Zenfone 11 Ultra as a hotspot and try to make a phone call at the same time, the Internet cuts off completely. It doesn’t matter if I’m using the hotspot or just browsing directly on the phone — the connection just drops.
Are there any settings to fix this? I tried looking, but couldn’t find anything. Maybe you guys can help.

1 REPLY 1

Mattias_ASUS
Moderator
Moderator

Hello @K4szt3k 
 

When this is happening, is the VoLTE icon there before calling? And is it still there after dialing?
And are you in the latest firmware version?