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wide angle camera not working

hkorkut
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My zenfone 5z phone's wide angle camera is not working
It stays on a black screen. It hangs.
Many users are having this problem. Please find a solution to this.
37 REPLIES 37

hkorkut
Rising Star II
I will write every day until a satisfactory answer is given.

Jiaszzz_ASUS
Moderator
Moderator
Hello hkorkut ,
Sorry for the slow reply.
There will be maintenance costs if the device is no longer under warranty.
The test results and charges of the repair center shall govern.

hkorkut
Rising Star II
We are talking about a chronic problem here. So it's an Asus issue.

hkorkut
Rising Star II
Another day without a satisfactory answer...

hkorkut
Rising Star II
So far, which problem posted here has a serious solution been found?
Let me tell. None.