When is the outgoing sound problem with zenfone 5 with android 10 Beta getting fixed?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-04-2020
11:56 AM
- last edited on
01-16-2024
01:12 AM
by
ZenBot
Please tell us some basic information before asking for help:
Model Name: Zenfone 5
Firmware Version: 17.0615.2003.20
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hello.
Every time some1 is calling me they cant hear me even when i have disabled ok google, in your post from april 28 you recommend people to update to 10 but with this bug the phone is unusable.
Any eta when this is getting fixed?
https://zentalk.asus.com/en/discussion/27318/asus-zenfone-5-ze620kl-android-10-aosp#latest
Model Name: Zenfone 5
Firmware Version: 17.0615.2003.20
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hello.
Every time some1 is calling me they cant hear me even when i have disabled ok google, in your post from april 28 you recommend people to update to 10 but with this bug the phone is unusable.
Any eta when this is getting fixed?
https://zentalk.asus.com/en/discussion/27318/asus-zenfone-5-ze620kl-android-10-aosp#latest
6 REPLIES 6
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-04-2020 11:10 PM
Hi Erwin05,
The issue with no sound when calling while OK Google is enabled is expected to be improved through a future firmware update.
However, as you mentioned, since it did not improve after you disabled OK Google, please tell us which app has this problem when calling. Please also check your inbox for a message I've sent you.
Thank you 🙂
The issue with no sound when calling while OK Google is enabled is expected to be improved through a future firmware update.
However, as you mentioned, since it did not improve after you disabled OK Google, please tell us which app has this problem when calling. Please also check your inbox for a message I've sent you.
Thank you 🙂
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-05-2020 01:31 AM
I dont know what app, this is build into android 10 i dont install a app to phone with.
When phoning to the zenfone 5 i get the red en green bars, red= refuse, green=answer.
When i answer the phonecall the other side cant hear me.
country=Netherlands
When phoning to the zenfone 5 i get the red en green bars, red= refuse, green=answer.
When i answer the phonecall the other side cant hear me.
country=Netherlands
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-05-2020 12:13 PM
Some one called me on my zenfone 5 and the other person could hear me, OK Google is enabled.
Person who called me called with a mobile phone.
Then later i called with my house phone to the zenfone 5 and the outgoing sound is blocked again.
i could not hear my zelf on the house phone, when talking into the zenfone 5 i could hear my own voice.
When the zenfone 5 is blocking the outgoing sound i could hear my own voice coming from the zenfone.
Or this bug is random or only with a house phone i cant test this any further.
Person who called me called with a mobile phone.
Then later i called with my house phone to the zenfone 5 and the outgoing sound is blocked again.
i could not hear my zelf on the house phone, when talking into the zenfone 5 i could hear my own voice.
When the zenfone 5 is blocking the outgoing sound i could hear my own voice coming from the zenfone.
Or this bug is random or only with a house phone i cant test this any further.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-07-2020 05:37 AM
The latest firmware .22 fixed the sound problem.👍️
