What can I do?

[lawrencebwalya9]

I have a zenfone 5Q which is stuck in EDL mode a zenfone 5 lite saying "press any key to shutdown" help me how to solve these issues please team

[Aureliannn_ASUS]

Hi, please make sure that the device in the latest firmware version 16.0610.2002.94
If issue remains I would recommend you to back up your data and perform a "Factory reset"
Let me know if this issue persists. Thank you.

[lawrencebwalya9]

But how can i flash it?

[ASUS_Bot]

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.