Update after slow charging

[berkataman93]

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Hello , Last update after my phone is not quickcharging.Im very careful of this charging thing.Im not playing games , if i use any apps not charge in using phone.Only 1 times charge of a day. İ using original usb cable and charging adapter.Battery care app is useless,off or on not change anything.Charging very slowly.No + or ++ in charge symbol. I'm upload photos my phone's version information's. Thank you.

[berkataman93]

Sorry for flood, can't upload in up.

[berkataman93]

Anyone no idea?+++++++++++++++++

[Rita]

1. Wipe cache partition. If you can't do it yourself, ask for help- wipe cache. https://www.asus.com/zentalk/thread-223625-1-1.html 2. Power off your zenfone. 3. Press and hold Volume Down + Power, and there will be Recovery Mode. 4. Power button to choose and Volume up/down to move. 5. Choose Wipe cache partition>yes (press the power button). 6. Rebot now>yes (press the power button).

[Xern]

I also had that problem. But instead I just used another cable and fast charging will work just fine, my thoughts at the time was something is wrong with the original cable