Unlock Device App does not unlock bootloader
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06-09-2020 02:52 AM
Model Name: Zenfone 5 ZE620KL
Firmware Version: WW_15_0610_1801_42
Rooted or not: NOT
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Unlock Device App
The program does not unlock the bootloader, writes (An unknown error occurs, which may be a network connection issue. please wait and try again later)
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08-06-2020 04:14 PM
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08-06-2020 05:32 PM
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08-06-2020 06:43 PM
Your issue is different from others'. I already forwarded your information to the relevant team and I will reply you via PM.
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08-06-2020 06:46 PM
Thank you for your asking yet this is a ZenFone 5 thread. For ROG2, please refer to the link below.
The new unlock tool of ROG2 will soon release.
Yash SanghviHi,
I've tried to unlock my device with official tool download from asus website. I was getting "unknown error". I've tried both versions of unlock tool, but they end with same error
Also, I've tried to downgrade to android 9 as well. Yet same error
Unlock Tool for ROG phone 2 not working
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08-07-2020 04:24 AM
Christine_ASUSBut My Android version is 8. And I am using Asus Zenfone Max M1. Please solve this issue as soon as possible.https://zentalk.asus.com/en/discussion/comment/101433#Comment_101433
Hi Vansh
The unlock tool of ZE620KL is already fixed, requiring Android 9 system. Please refer to the passage above.
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