Screen burning issue on Asus 5z

[bhanuprakash]

Please tell us some basic information before asking for help:
Model Name: ZS620KL
Firmware Version: ZS620KL_WW_100.10.107.70 (Android 10)
Rooted or not: Not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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When pubg played on full brightness for sometime, screen burning issue starts on Asus 5z.
This is my second 5z mobile on which observed issue, for previous 5z got complete refund by Asus after submitting it at service center and struggling in followups for almost 2 months.

[adityapruthi200]

Happening same with me..... I have whatsapp chat screen burn all over my display. So annoying!!!

[BrunoF20]

You can try lowerering the brightness, turning off ai boost...

[bhanuprakash]

BrunoF20

You can try lowerering the brightness, turning off ai boost...

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Thanks for providing suggestions. I will try those. Anyhow brightness may have impact, but not AI boost.
Problem is with Hardware, i had same problem with my previous handset. For which i got complete refund from Asus.

[bhanuprakash]

adityapruthi2001

Happening same with me..... I have whatsapp chat screen burn all over my display. So annoying!!!

View post

Take your mobile to service center and explain problem clearly to them.
Even though wait time is high, Asus will never disappoint.