Non openening apps

[birkan1955]

Hi. Sometimes when I try to open an app, it doesn't. It doesn't open when I click on the other app. Either I have to reboot the phone, or I have to click on the app over and over again. I'm sharing a video link where you can understand my problem more clearly. https://drive.google.com/file/d/10MkXT1ON9JkgsfFdKSXDXLs23_ngX54l/view?usp=drivesdk

[Christine_ASUS]

Hi birkan1955
Thank you for your reply. Um, interesting. Is your current firmware WW-16.0615.2006.131? If it is, will you willing to provide me the logs for further checking? I will PM you the guide after you agree to provide the logs to avoid any personal information leaking.