Model: ZS620KL
RAM: 6G
Firmware/APP Version: Android Pie September update
Frequency of Occurrence: Most of the time I have a call on Skype then play music
Rooted: No
APP Name: Skype, Spotify
I already end a call on Skype but the command action on my volume button is still for the call volume level, not for media volume level for Spotify. This happens everytime I'm done with a call on Skype then proceed to play music on Spotify. In order to "reset" to command action, I have to play music on other apps. I thought it fixed the problem but it didn't. Why? Because I noticed big change on the sound quality. It sounds like the quality you would get when your on a call on loudspeaker. Plus it disables stereo speaker. The upper speaker is not working. I have to reboot the phone which is a hassle to do so.