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No Updates Received after 5 November 2020 on Asus 5Z

Maheswara
Star I
Dear Team,
I didn't receive any updates after 5 November 2020, Security updates are not getting timely and having many issues like heating and hanging in Asis 5z. Please do the needful.
3 ACCEPTED SOLUTIONS

Accepted Solutions

AmitGarde
Community Legend II
Maheswara

Dear Team,

I didn't receive any updates after 5 November 2020, Security updates are not getting timely and having many issues like heating and hanging in Asis 5z. Please do the needful.


No Updates Received after 5 November 2020 on Asus 5Z
1st November was last FOTA for 5z next FOTA is postponded. 5z will receive new FOTA after chinease new year i.e. After Feb-16th. it will include january security patch with some bug fixes.
Stay tuned!

View solution in original post

AmitGarde
Community Legend II
Maheswara

https://zentalk.asus.com/en/discussion/comment/152294#Comment_152294

https://zentalk.asus.com/en/discussion/comment/152294#Comment_152294

What's the logic related to Chines New Year I didn't understand is it offically announced or not?


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It is officially confirmed internally. I dont know the logic but i guess may be updates are pushed from headquarters of taiwan which is closed/employes are on holidays for chinease new year so may be they have postponded because of same reason. and in first week of feb may be they where still working on some bugs and not able to fix and hence FOTA got postponded.
I hope you understand. But dont worry we are assured to get it after feb - 16 th you must see this
Official announcement from ZH(chinese) FORUM📢👇👇
【重要】2021 春節假期服務時間調整公告ASUS heads will be less active till feb-16th.
I hope now its much clear to you
Thanks!

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AmitGarde
Community Legend II
Maheswara

https://zentalk.asus.com/en/discussion/comment/152327#Comment_152327

I checked through that link they are announced that zen talk reply will respond late during the holidays 12/02 to 16/02 .am I correct I didn't see any update related announcement .


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I have already mentioned in above comment that Update related announcement is confirmed to me internally so no need to worry & soon you will see an update
Please here nothing can be done apart from waiting.
Thanks!

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17 REPLIES 17

Maheswara
Star I
Please mention below anyone having the same issue.

victor010
Zen Master III
Hi, any news and announcement about updates will be shared once it is ready. Request you to stay tuned.
Regarding heating and hanging issues, we'd request you follow the below steps:
1. Clear system cache.
2. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check for any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
3. If still you face the issue factory reset your phone after
taking a full backup : https://www.asus.com/support/FAQ/1006346/

AmitGarde
Community Legend II
Maheswara

Dear Team,

I didn't receive any updates after 5 November 2020, Security updates are not getting timely and having many issues like heating and hanging in Asis 5z. Please do the needful.


No Updates Received after 5 November 2020 on Asus 5Z
1st November was last FOTA for 5z next FOTA is postponded. 5z will receive new FOTA after chinease new year i.e. After Feb-16th. it will include january security patch with some bug fixes.
Stay tuned!

Maheswara
Star I
AmitGarde

https://zentalk.asus.com/en/discussion/44680/no-updates-received-after-5-november-2020-on-asus-5z

1st November was last FOTA for 5z next FOTA is postponded. 5z will receive new FOTA after chinease new year i.e. After Feb-16th. it will include january security patch with some bug fixes.

Stay tuned!


View post
AmitGarde

https://zentalk.asus.com/en/discussion/44680/no-updates-received-after-5-november-2020-on-asus-5z

1st November was last FOTA for 5z next FOTA is postponded. 5z will receive new FOTA after chinease new year i.e. After Feb-16th. it will include january security patch with some bug fixes.

Stay tuned!


View post
What's the logic related to Chines New Year I didn't understand is it offically announced or not?