Heating and slow charging
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06-13-2020 09:02 AM
After installing update (may month security patch) on my zenfone 5z on 12 june 2020 I m having problem. Slow charging and heating problem occurring and battery consumption also increased so please fix this problem.
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06-18-2020 02:49 AM
Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup.
Please follow below steps may improve battery backup:
1. Enable “Power saver” (Settings > Power management)
2. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)
3. Adjust sleep time and brightness (Settings > Display)
4. Boost memory when you see memory consumption is high with no app running,
5. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager.
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup.
Please follow below steps may improve battery backup:
1. Enable “Power saver” (Settings > Power management)
2. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)
3. Adjust sleep time and brightness (Settings > Display)
4. Boost memory when you see memory consumption is high with no app running,
5. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager.
