Please tell us some basic information before asking for help:
Model Name: Zenfone 5z ZS620KL
Firmware Version: WW.100.10.107.110_20201118
Rooted or not: Not rooted
May I know if Asus is in any effort working with the telecommunications provider to enable VoLTE for the device in Malaysia? As Malaysia will be shutting down the 3G network by end of 2021. If Asus did not enable VoLTE for user of ZS620KL in Malaysia, It will render the flagship device not able to perform call despite the hardware is ready. The worst case would be users are forced to fall back to 2G when performing call. It is very unreasonable as even midrange phone from other brand is supporting VoLTE but not for Asus flagship. Please be fare to every Zenfone user as we pay for the devices, we should be able to enjoy it. It has been for years since the launch of the device in Malaysian market and yet the very basic VoLTE is not supported.
