Camera not focusing anything

[pimputkarj12]

Please tell us some basic information before asking for help:
Model Name: Zenfone 5Z
Firmware Version: WW_100.10.107.46_20200130
Rooted or not: Not rooted
Frequency of Occurrence: Everytime
APP Name & APP Version (If your issue relates to the app): In every app which requires camera
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[surajhome051]

How can you say its not focusing...
We never see this problem in our test devices, you might have dropped your device or damaged it.
Our devices focuses properly.
Just keep formatting your device twice every week it helps really...

[ARP_ASUS]

Hey, can you update your device to the latest firmware verion which is .70.
Next, check under camera settings for Auto focus. Make sure it's set to default.
If above things doesn't work share me a video.

[pimputkarj12]

Did update to the .70 still not focusing attaching video

[pimputkarj12]

ARP_ASUS

Hey, can you update your device to the latest firmware verion which is .70.

Next, check under camera settings for Auto focus. Make sure it's set to default.

If above things doesn't work share me a video.

View post

Did update to the .70 still not focusing attaching video
Please help me out here. I am a photographer and not being able to use primary camera is some real trouble. Seeking your help. Thanks.