ZenFone 5 Series

ZE620KL Andrioid 10 Beta2

Please tell us some basic information before asking for help:Model Name: ZE620KLFirmware Version: V17.0615.2003.22Rooted or not: notFrequency of Occurrence: alwaysIn addition to information above, please also provide as much details as you can, e.g.,...

Unable to disable call forwarding

Please tell us some basic information before asking for help:Model Name: Zenfone 5zFirmware Version: LatestRooted or not: noFrequency of Occurrence: alwaysAPP Name & APP Version (If your issue relates to the app): DialerIn addition to information abo...

Beta version

I saw that a new beta version of Android 10 was released. Is it possible to update normally? When the official version is released, will we have to return to Android 9 or will we be able to update by OTA?

Security patch

Please tell us some basic information before asking for help:Model Name:zc600klFirmware Version:9Rooted or not:0Frequency of Occurrence:0APP Name & APP Version (If your issue relates to the app):In addition to information above, please also provide a...

I need to know why am I unable to view full hd video on Netflix

I don't know why am I unable to view full HD video on Netflix on my asus zenfone 5Z it has been a long time and now its been a little frustrating.

zenfone 5z freezes and restarts

Please tell us some basic information before asking for help:Model Name: ZS620KLFirmware Version:Rooted or not: noFrequency of Occurrence: every 10 secAPP Name & APP Version (If your issue relates to the app):In addition to information above, please ...

Problems after last update (Zenfone 5 ZE620KL)

Hello!I'm noticing some quite problems in my Zenfone 5 ZE620KL after the last update, such as:1. The back camera won't focused to an object if it placed more than 30 cm. I've tried to use the Pro mode and use the manual focus, it's just the same. 2. ...