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ZenFone 5 Series
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ZenFone 5Q. What is the maximum sized SD card I can use?

Please tell us some basic information before asking for help:Model Name: ZenFone 5Q (X017DA, ZC600KL)Firmware Version: WW_16.0610.2002.94Rooted or not: notFrequency of Occurrence: n/aAPP Name & APP Version (If your issue relates to the app): n/aIn ad...

Grafula by Star I
  • 906 Views
  • 5 replies
  • 2 kudos

Fast charging is not working

My Asus zenfone 5z. Fast charging is not working, showing "charging" on lock screen. And taking almost 10-11 hours from 10%-100% charge. I changed cable and charger but still not working. And also not able to connect with my PC with DATA cable.

Seeking help from the ASUS CEO Helpdesk and Resolver

1) Has anyone tried to seek help by filling the CEO Helpdesk form? I have been trying to contact the representative assigned to me but no one picks up. The only way is mailing to which he hardly replies. Please let me know if you have sought resoluti...

NaitikK by Rising Star I
  • 260 Views
  • 1 replies
  • 1 kudos

PLEASE ENABLE VOLTE/VOWIFI IN MALAYSIA

MY ZENFONE 5Z doesn't support volte/vowifi in Malaysia 3G is going to shut down in Malaysia. Please provide any updates to enable volte/vowifi on Malaysia carriersPlease tell us some basic information before asking for help:Model Name: Zenfone 5zFir...

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REPAIR UPDATE

Please tell us some basic information before asking for help:Model Name: ZenFone 5zFirmware Version:Rooted or not: NoFrequency of Occurrence:APP Name & APP Version (If your issue relates to the app):In addition to information above, please also provi...

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NaitikK by Rising Star I
  • 334 Views
  • 1 replies
  • 0 kudos

Moderator: Concerned team will get in touch SOON!!

Please tell us some basic information before asking for help:Model Name: ZenFone 5zFirmware Version:Rooted or not:Frequency of Occurrence:APP Name & APP Version (If your issue relates to the app):In addition to information above, please also provide ...

NaitikK by Rising Star I
  • 288 Views
  • 2 replies
  • 0 kudos

Zenfone 5 2018 Back camera is not focusing

My back camera is not focusing on the background. It only works on wide camera mode. I already tried to clear cache, resetting all of the camera. Even resettijg phone itself. Yesterday it was working fine but now it is not focusing anymore! please ...

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Quick Charge with ZenFone 5z

Please tell us some basic information before asking for help:Model Name: ZenFone 5zFirmware Version: No Info (Handset not available)Rooted or not: NoFrequency of Occurrence: APP Name & APP Version (If your issue relates to the app):In addition to inf...

NaitikK by Rising Star I
  • 729 Views
  • 4 replies
  • 0 kudos