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audio wizard cannot be customized ritghtly

Model: ZE620KL
Firmware/APP Version: audio wizard
Frequency of Occurrence: always
Rooted: No
APP Name: audio wizard

Last edited by keyuekangaroo on 2019/2/24 22:35 I have upgraded to the latest version of Android Pie a fews days ago, and resset the phone totally. But when I use the audio wizard to customize the sound, I found it cannot work, there are four steps to accomplish the customizing, at the first step, it sounds well, while go to the next step, the sample track sounds so wired, something like record-scratch, and if you tap "previous" button to go back to the first step, the strange sample track plays either. It must be some mistake in the app or system, I restart the phone to try again, no improvement. SO Disaapointed.

Star I
Last edited by Emilee_ASUS on 2019/2/25 17:03 Hi keyuekangaroom Good day. Are your firmware version currently on WW- v16.0611.1901.1? If yes. Could you please kindly show me your set-up screenshot let we double check? Thank you.