Scheduled charging not working

[raeon8]

Model: ZE620KL
RAM: 4G
Firmware/APP Version: WW_16_0611_1901_1
Frequency of Occurrence: Always
Rooted: No
APP Name:

Why is the 'scheduled charging' feature not working anymore? Its been like this since the pie update. The new update didn't solve it either. Please fix it, its a good feature.

[ServiceE_Asus]

Hi raeon8, Good day. Are your mobile manager app on version 6.7.3.4? Please also clear storage and cache on the Mobile manager app for a check. Thank you.

[raeon8]

Emilee_ASUS posted on 2019/2/25 16:15 Hi raeon8, Good day.

Hi, yes its the same version and I've followed your instruction but to no avail. It still doesn't work.

[ServiceE_Asus]

Hi raeon8 Good day. I would suggest you can update the system to the latest WW- v16.0615.1903.92 for a check. Sorry for my missing reply.