5Z Update to Android 10 - a couple of little problems s...
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11-30-2019 09:11 AM - last edited on 01-16-2024 01:40 AM by ZenBot
Model: ZE620KL
RAM: 6G
Firmware/APP Version: ww_100_04.44.98_20191115
Frequency of Occurrence: once
Rooted: No
APP Name:
Last edited by srota on 2019/12/1 12:20 5Z Update to Android 10 - overall good results, a couple of little problems solved. Just to share some findings , in case other users will encounter the same little problems. I updated the phone downloading the Android 10 version ww.100.04.44.98 from the AsusTek web link: https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZS620KL/UL-Z01R-WW-100.04.44.98-user.zip The updating process went smooth. Problem with Contacts: when the phone restarted I noted that opening the contacts, names and addresses were not visible. Moving to the dark background and moving back to the light background, names become again readable. Problem is solved. Essentially color of the fonts beame initally white on a white background, characters were no more visible. Problem with SD card . After the upgrade, the SD card was recognised, with all the files in it well readable in the Data Manager . Following a phone reboot the card was no more visible in the Data Manager. Rebooting again the phone, the card became again visible. Currently no problem with SD card. Few issues with Widgets: it seems to me that few Widgets are not working well, perhaps it is a matter of learning from my side. No big issues in any case. Microsoft Apps all working, very well: I have installed Edge, OneDrive, Outlook, Office, Microsoft Weather : all work fine, very fast. WhatsApp: working very well. That is all from my side.
RAM: 6G
Firmware/APP Version: ww_100_04.44.98_20191115
Frequency of Occurrence: once
Rooted: No
APP Name:
Last edited by srota on 2019/12/1 12:20 5Z Update to Android 10 - overall good results, a couple of little problems solved. Just to share some findings , in case other users will encounter the same little problems. I updated the phone downloading the Android 10 version ww.100.04.44.98 from the AsusTek web link: https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZS620KL/UL-Z01R-WW-100.04.44.98-user.zip The updating process went smooth. Problem with Contacts: when the phone restarted I noted that opening the contacts, names and addresses were not visible. Moving to the dark background and moving back to the light background, names become again readable. Problem is solved. Essentially color of the fonts beame initally white on a white background, characters were no more visible. Problem with SD card . After the upgrade, the SD card was recognised, with all the files in it well readable in the Data Manager . Following a phone reboot the card was no more visible in the Data Manager. Rebooting again the phone, the card became again visible. Currently no problem with SD card. Few issues with Widgets: it seems to me that few Widgets are not working well, perhaps it is a matter of learning from my side. No big issues in any case. Microsoft Apps all working, very well: I have installed Edge, OneDrive, Outlook, Office, Microsoft Weather : all work fine, very fast. WhatsApp: working very well. That is all from my side.
66 REPLIES 66
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12-23-2019 10:54 PM
robert.tila1 posted on 2019/12/17 00:52 Just updated it to Android 10. Couple of issues I have encountered: Very slow fingerprint reading a ...Hi robert.tila1, Please try removing the previous fingerprint data and set them up again. Please check if the problem is still appearing after this. Thank you 🙂
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12-23-2019 10:57 PM
ccbeltran2004 posted on 2019/12/17 16:57 Hello, just curious what happened to mobile manager after Android 10 update. It disappeared already ...Hi ccbeltran2004, You can find the mobile manager in Settings > Advanced > Mobile Manager. You may create a shortcut on your home screen after entering Mobile Manager > Tap the upper-right three dots > Settings. Thank you 🙂
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12-23-2019 11:13 PM
amitgarde3 posted on 2019/12/18 16:14 Also have a look at this mods android 10 really needs lot of optimisations android system is simpl ...Hi amitgarde3, We are looking into the problem. Sorry for any inconvenience caused. We will provide you the information once we receive any news on this. Thank you 🙂
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12-28-2019 03:11 AM
Jei_ASUS posted on 2019/12/24 12:43 Hi amitgarde3, We are looking into the problem. Sorry for any inconvenience caused.Thanksalot for the response hope for a fix as soon as possible also plz check my below post for more optimisations of A10 requirement😟 as no one replies in india forum 🙄 https://www.asus.com/zentalk/forum.php?mod=viewthread&tid=298429&extra=page%3D1&mobile=2
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12-28-2019 06:45 PM
Guys need help. When i updated to android 10 from android 9, everything went smooth for few days and now every apps opens for just few seconds and then get shutdown(comes to main screen).Note!! - apps are getting shutdown after few seconds not mobile. Can anyone tell me how to downgrade to android version 9