11-02-2020 05:30 PM
11-02-2020 11:31 PM
11-03-2020 11:19 AM
Christine_ASUSI only have access to my router, it doesn't happen to other devices I have.
Thank you for your asking. I just checked my device and I didn't encounter the same situation. Kindly provide the information below so that we can better assist you.
1. Does the situation appear with specific router or every WiFi area?
2. If you access the Safe Mode, does the situation remains the same?
Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
3. Please try to visit the same URL with personal Router (to avoid other disturbance), then check Network & internet>Wi-Fi>Using Wi-Fi>Transmit link speed/Receive link speed
Does the Wi-Fi performance really show difference?
11-03-2020 05:49 PM