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is it really only 2 years of updates?

porinha2
Star I

compared to any other major phone manufacturer out there, for me in particular it seems like a non-ideal decision to buy a zenfone based on this fact alone. I want to buy the zenfone 11 ultra but getting no more updates after 2 years is a major drawback.

Those of you who have zenfone phones, is asus kind enough to provide android updates after 2 years?

13 REPLIES 13

ZT-f8a9bf81
Rising Star I

Don't waste your money on this crappy phones, switch to IOS or Samsung, after what happened to my Zenfone 8 flip, I will never buying any product from them, never again!!!!

Well if you had problems with your phone doesn't mean they all crap. I had 5 zenfones and 3 ROG's  and never had any big problems with them....Samsung or apple they are not perfect either.

At least Samsung covers hardware repairs even your phone is out of warranty with good customer service, does ASUS have? I will never stop convincing people not to buy this crappy phones until they close their market! I don't want them to experience what frustrations I experienced! 

06radcho1
Star II

After two years you won't get any android updates but you will get 4 years of security updates

Yes after 2 years they will push an update to your phone which it will bring destroying your phone which will require you to buy newer phone, that is what happened on my Zenfone 8 flip, It cause me money to reball my phone which is not practical!!!