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Zenfone 10 unlocks in my pocket

feydx
Star II

#zenfone10

I've seen two closed issues in this topic:

https://zentalk.asus.com/t5/zenfone-10/phone-unlocks-in-pocket/m-p/391500#M672

https://zentalk.asus.com/t5/zenfone-10/phone-still-unlocks-in-pocket-support-ignores-it/m-p/417114#M...

There are still issues with proximity sensor activating phone during calls, but recently it strted randomly unlocking.

I use finger print scanner and for at least a few weeks it unlocks randomy in my pocket. Additionally after unplugging from Android Auto my locked phone unlocks in my pocket 90% of times.

Can I do something or do I need to send it back and what will ASUS answer?

 

 

6 REPLIES 6

Any update on this or does all posts simply lead to asus collecting logs and never providing any solutions?

I've sent link as a private message.

I've set all settings as suggested by other users. My phone still unlocks regularly in my pocket and screen turns on during phone calls.