Zenfone 10 proximity sensor ain't working during phone call

[ir99292]

I have an issue, where the proximity sensor ain't working during a call. When I answer a call and put the phone close to my ear, the screen is not disabled (or active), ain't like the usual type of proximity.

I tested the proximity sensor, and during the test it never showed any symptoms mentioned above.

Any solution?

[Sim1]

https://drive.google.com/file/d/1BTIKx0HtOawOKWBHvSU9qOj2Tlz3LxQC/view?usp=drivesdk

Using telegram listening to audio messages