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Zenfone 10 proximity sensor ain't working during phone call

ir99292
Star I

I have an issue, where the proximity sensor ain't working during a call. When I answer a call and put the phone close to my ear, the screen is not disabled (or active), ain't like the usual type of proximity.

I tested the proximity sensor, and during the test it never showed any symptoms mentioned above.

Any solution?

5 REPLIES 5

martinparker28
Rising Star II

Hi @ir99292 , this has been addressed on the latest firmware released a couple of days ago (33.0220.0220.75)

No it hasn't 

Has for me

Mansi_ASUS
Moderator
Moderator

Hey @Sim1 and @ir99292,
Can you guys share a log file for the issue?