07-24-2023 07:07 AM
Firstly, I am not willing to send the logs so I will be as informative as possible here.
Attached build number on software etc
Now, let's get the bugs out of the way:
General feedback / suggestions:
I'm sure there's more, but otherwise I have really enjoyed the phone and its features so far. The size and weight and performance overall coupled with decent battery life has been great. I am looking forward to a good few years with this phone and I am happy to feed back further as needed and as software updates (hopefully!) mature this phone (rather than break it)!
07-29-2023 12:53 AM - edited 07-29-2023 10:31 AM
I think it's normal on a new phone, he needs to learn how You use it. After some time, when notifications on Your apps will came constantly and You would constantly check them, the os will increase auto-refreshing.
I had this on many phones.
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Checked today, VoLTE and VoWiFi work correctly in T-Mobile (calls quality is good, both in incoming and outgoing calls). In Plus only VoLTE is working, there is no VoWiFi (despite if enabled in options).
08-03-2023 12:54 AM
Interesting, I hope this is true as I experience the same issue. One of the most annoying things at the moment. I had this too on the Zenfone 8 and hoped that this would be no issue anymore on the 10... Yesterday I saw Gmail notifications come in 10-15 minutes late... For messenger apps there's several minutes of delay as well.
About screen refresh rate, I always use 120Hz as I did on my Zenfone 8. Behaviour on auto mode / lower refresh rates looks to be exactly the same still as on the old phone... 90Hz on low light has very bad color reproduction. Everything looks washed out and black is grey (which means all oleds that should be black are now powered on, possibly draining the battery faster?).
I have the phone for almost a week now. Other than the issues that I'd expected to be solved, I'm quite positive and see my upgrade (and the heavy increased cost compared to the Zenfone 8 back then) justified. The battery life improvement is insane. I only charged 2 times so far, it easily lasts 3 days.
Which brings me to another point: will I use the charge limit again on this one? I used it almost everytime on my Zenfone 8 but battery degraded way too fast still. First I used 80% limit, then I had to increase to 90% as it didn't last a day, final months I charged it to 100%. I had a phone in the past that I charged to 100% for 4.5 years and only slightly degraded. Back then I had to upgrade the phone because software became slow and memory problems, not the battery. Now my biggest reason to upgrade to the 10 was the battery, after only 2 years...
07-31-2023 01:31 AM
Hey @PBN,
Thank you so much for reaching out. Could you please help clarify the following:
As for the rest of the issues, I have forwarded them to the R&D department along with your feedback.
08-01-2023 07:13 AM
@Mansi_ASUS wrote:Hey @PBN,
Thank you so much for reaching out. Could you please help clarify the following:
- For the first issue, have you tried setting the Power Button Menu to ASUS Optimized?
I had not, but this bug has disappeared for now. Will try it if it comes back.- Could you also mention the video apps in which the pinch-to-zoom issue occurs?
It's sporadic but mainly YouTube and ReVanced (I have premium but I prefer ReVanced's swipe controls for brightness and volume)- With regards to the sound issue, does it happen on a regular basis?
Once every few days currently. The most recent one was the bottom speaker stopped working and the top continued working. Bluetooth also went odd recently, throwing up the aptX Qualcomm toast every time I changed apps to a different sound (e.g. a game or to a video).- The last bug you mention, related to the camera, does the delay happen while using a specific camera mode? Also, does it take place even while using a third-party camera app?
The delay is more pronounced on the recent updates. It wasn't as bad out of the box. It happens in most camera modes even with night mode off, often causing blurry images. This also happens in third party apps. Then, sometimes a reboot improves the speed until the next boot. A real dice roll!As for the rest of the issues, I have forwarded them to the R&D department along with your feedback.
Thanks! I have noticed a few of the issues others have shared in reply to this thread so please take their thoughts into consideration also.
09-07-2023 12:17 PM
I experience the sound issue daily. within a few hours of a reboot all speaker sound dies.
Connecting a headset, wired or bluetooth, allows me to take calls and listen to music, but **** it is annoying.
I am new to Asus so I have not performed a factory reset yet. Is a "backup to external storage" sufficient to skip a lot of the trouble to set up the phone again?