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Mobile data not being used

Mike5
Star I

I have recently bought Zenfone 10, and was using it fine couple of days, while I was at home with wifi. But today I've tried to use mobile data, and it doesn't work. I get the message saying that mobile data is not being used. I have tried to insert this sim card into my old phone, and it worked just fine. I have also did some steps like turning on/off flight mode, reloading, factory reset etc. But nothing seems to work. So I can receive calls and use wifi, but can't use mobile internet.

1 ACCEPTED SOLUTION

Accepted Solutions

Mike5
Star I

Nevermind. Looks like my service provider did not sent internet configuration to this phone. Had to set access point configuration manually.

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1 REPLY 1

Mike5
Star I

Nevermind. Looks like my service provider did not sent internet configuration to this phone. Had to set access point configuration manually.