Internet mobile data not working anymore

[noctvrnvs]

After the (forced) update to android 15, my mobile data has not been working.

I tried all possible APN settings, I also went and bought a different provider SIM card - it is not working, at all.

I tried a factory reset. No change. I then put the sim cards into another device - works perfectly.

It's definitely a device problem (on top of tons other issues)

This is completely unacceptable and definitely the worst experience with a phone I've ever had so far.

[Mattias_ASUS]

Hello @noctvrnvs 
I'm sorry you are experiencing these issues, I would like to send this info to the dev team to see what could be causing this.
For this case I would need a log for which I will write the instructions down below and when you are done, please feel free to send me a DM later with the link to the log.
Please also don't forget to write which service provider/operator you are using.
********************
Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “Phone, mobile networks, and signal”
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)