Impossible to mute dial pad sound on Zenphone 10

[Fritfrall]

Hi,

So since a while back (since the latest update?) I can't silence the dial pad sound on my Zenphone 10.  I can turn off screen locking sounds, camera sounds and touch sound but shutting down dial pad does nothing. The only way to do this is to completely shut off volume for incoming calls. In fact lowering the volume for calls also lowers the volume of the dial pad so it seems like these two has been mixed together somehow. Am I really the only one experiencing this problem? If not please let Asus know so we can get this fixed!

[Fritfrall]

Hi,

I tried it now and it was already disabled. Tried even to put change it back and forth but it did not help.

[Mansi_ASUS]

That's strange.
Can you please share a video recording the issue? I'll send it to the R&D team.

[Fritfrall]

Sure! How can I send it to the team? Email?

[Mansi_ASUS]

No, you just share the video recording here and I will forward it to the R&D team.

[Fritfrall]

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@Mansi_ASUS wrote:

No, you just share the video recording here and I will forward it to the R&D team.

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Here you go!